Technical Product Information

Tech Web Site Navigation:

• Navigate through the site by using the search box, navigation bar, or bread crumbs:
  • Search by the product type, model number, then serial number range with the navigation bar on the left side
  • Navigate back to your search start by following your trail of bread crumbs at the top of each page
• Send us your suggestions or issues with the site by clicking on the Feedback link in the upper right corner, please include your email address in your signature or in the body of your email otherwise we will not be able to respond.

Technical Support Hours of Operation

• 8 AM - 7 PM EST Monday through Friday

• Phone: 1-800-327-0770 option 2
• Technical Support team email: MedTechSup@stryker.com - Send us your questions by clicking on the email link at the begining of this line, please include your name, phone number, account number, product serial number, and a description of the problem in the body of your email.
• Technical Support request web form (This form should not be used for TM repair requests)
• Wireless product support email: medicaliBedWirelessSupport@stryker.com - If you are a connected wireless customer please contact the Implementation Team by clicking on the email link at the begining of this line, please include your name and phone number in the body of your email.
• Home Page: www.stryker.com